Introduction
Date Course Created: May 2025
When we think of applying ethical standards in practice, rarely do we consider the impact of generational perspective. The generation you are born into heavily influences your perspective on how people relate to each other, respect for hierarchies, how history informs your view of society, and your ability to adapt to and accept changes. Generally, the older we are, the less likely on average we are to easily adapt to and accept changes to processes, norms, technology, etc. Nostalgia is a powerful effect on the process of generational perspective and adaptation. We tend to see the way we are most familiar with as the “better way” vs. the new way of doing something. There is often pause, resistance, or even rejection of change depending on how impactful or drastic the change or effort it requires to adopt. Nowhere is this phenomenon more evident than in our debate over how much we should accept teletherapy as the norm, and how much we should allow it into the process of therapy overall.
Please join us to increase your knowledge and insight around practicing ethically as a Generation X therapist in the world of increasing telehealth service delivery. Clinical ethics expert Jodi Geis-Crowder, MS, LPC, who is also a Gen Xer and digital immigrant, brings 26 years of experience in the therapy room. She’ll draw on that experience and perspective to increase your knowledge on how Generation X providers are navigating various ethical and cultural challenges associated with in person versus telehealth mental healthcare. Both sides of the issues (and both schools of thought) will be presented in a lively and engaging manner as you gain insight into maintaining ethical standards and learn to artfully consider legal and regulatory requirements, cultural considerations, and the need to understand and keep pace with changing technology and consumer preferences.
In addition to the below formal course objectives, this workshop will include the following additions:
- Assessing clients for suitability for in person or telehealth services.
- The need to engage in consistent training to remain competent with changing technology.
- Additional technology considerations such as social media, marketing your practice as a Gen Xer with social media/websites, managing email safely and maintaining a HIPAA compliant electronic health record.
- Define your own ethical decision-making model and identify three points that should be part of your model whether working in person or telehealth.
- Demonstrate an understanding of the importance of obtaining a clinical supervisor or consultant, IT expert, and social media expert if your business is using social media as a marketing tool.
This is a 3-CE noninteractive, self-paced online video course delivered in home study format via an industry-standard online learning platform.
Agenda
00:00 – 00:23 → Introduction & Overview, Cultural Influences and Trends of Generation X
00:23 – 00:37 → Importance of Reviewing Ethical Codes, Navigating Conflicts, The Role of Fidelity
00:37 – 01:03 → Identifying Barriers for Gen X, Considerations & Perspectives in Telehealth
01:03 – 01:40 → Assessing Client Risk for Telehealth, Clinical Appropriateness, Assessing Telehealth Readiness
01:40 – 02:12 → Technology Mastery in Practice, Maintaining HIPAA Compliance, The Importance of Supervision
02:12 – 02:37 → The Role of Legal and IT Consultants, Developing a Safety Action Plan, Recommended Resources
Objectives
This training will provide participants clinical knowledge and tools to:
After completing this training, participants will be able to identify at least three aspects of the Gen X perspective on technology that may be a barrier to ethically embracing telehealth clinical service delivery.- After completing this training, participants will be able to identify at least three aspects of in person versus telehealth service delivery that must be considered by a Gen X or similarly oriented therapist in order to ethically deliver both types of service.
- After completing this training, participants will be able to define at least three aspects of mandatory disclosure, specific to the differences in generational perspectives and the need to discuss those in the first client session.
- After completing this training, participants will be able to identify at least two important strategies or approaches to provide ethical services via both in person and telehealth modalities across generations.
Target Audience:
Clinical Mental Health Professionals such as Counselors, Psychologists, Marriage and Family Therapists, and Licensed Clinical Social Workers.
Instructional Level: Intermediate
Instructor(s): Jodi Ann Geis-Crowder, MS, LPC, ACS
Material Author(s): Jodi Ann Geis-Crowder, MS, LPC, ACS
For additional information about this course, the instructors, or the material authors, please contact Content Assistance at content@onlinececredits.com.
Course Materials & Delivery Method:
- Course Materials – The course is composed of a recorded presentation and written materials (e.g. a slide deck and/or other worksheets, manuals, or handouts as provided by the instructor). The slide deck and any additional worksheets or handouts (as provided by the instructor) are made available inside the Lesson module after a course is purchased.
- Delivery Method – This course is a recorded asynchronous, self-paced webinar training, and there is no access time limit or due date to complete it once enrolled. The enrolled learner will stream the recorded presentation and view the materials from their internet connected device via an industry-standard online learning platform.
CE Approvals:
National Board for Certified Counselors (NBCC)
Online CE Credits has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6795. Programs that do not qualify for NBCC credit are clearly identified. Online CE Credits is solely responsible for all aspects of the programs.
Association of Social Work Boards (ASWB)
Mind Works Professional Education, Inc. DBA Online CE Credits, #1974, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: July 23, 2025 – July 23, 2028. Social workers completing this course receive 3 ethics continuing education credits.
Other Helpful Information:
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- Course Completion Requirements – 1.) View the entire Lesson module (accessible from the main course page), to include the embedded and/or linked presentation video(s), slide deck, additional materials, and/or links to any shared video clip(s) that may have been edited from the presentation video(s) to comply with copyright laws. 2.) Click into the Quiz module accessible from either the main course page or the Lesson page and complete the Quiz with an 80% or better pass rate. 3.) Complete the Course Evaluation – you’ll be sent to the Evaluation automatically once you successfully pass the Quiz.
- Posttest Requirements – You must answer 80% or more of the Quiz questions correctly to pass. If you fail to pass the first time, you may attempt the quiz again until you are able to pass with a score of 80% or better. Quizzes are graded instantly and automatically by the learning management system once your attempt is submitted.
- Certificate of Completion – Certificates of Completion are automatically generated – downloadable from your Dashboard and emailed to you – once you view the Lesson Materials and complete the Quiz and the Course Evaluation.
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