When we think of applying ethical standards in practice, rarely do we consider the impact of generational perspective. The generation you are born into heavily influences your perspective on how people relate to each other, respect for hierarchies, how history informs your view of society, and your ability to adapt to and accept changes. Generally, the older we are, the less likely on average we are to easily adapt to and accept changes to processes, norms, technology, etc. Nostalgia is a powerful effect on the process of generational perspective and adaptation. We tend to see the way we are most familar with as the “better way” vs. the new way of doing something. There is often pause, resistance, or even rejection of change depending on how impactful or drastic the change or effort it requires to adopt. Nowhere is this phenomenon more evident than in our debate over how much we should accept teletherapy as the norm, and how much we should allow it into the process of therapy overall.

Please join us to increase your knowledge and insight around practicing ethically as a Generation X therapist in the world of increasing telehealth service delivery. Clinical ethics expert Jodi Geis-Crowder, MS, LPC, who is also a Gen Xer and digital immigrant, brings 26 years of experience in the therapy room. She’ll draw on that experience and perspective to increase your knowledge on how Generation X providers are navigating various ethical and cultural challenges associated with in person versus telehealth mental healthcare. Both sides of the issues (and both schools of thought) will be presented in a lively and engaging manner as you gain insight into maintaining ethical standards and learn to artfully consider legal and regulatory requirements, cultural considerations, and the need to understand and keep pace with changing technology and consumer preferences.

• Assessing clients for suitability for in person or telehealth services.
• The need to engage in consistent training to remain competent with changing technology.
• Additional technology considerations such as social media, marketing your practice as a Gen Xer with social media/websites, managing email safely and maintaining a HIPAA compliant electronic health record.
• Define your own ethical decision-making model and identify three points that should be part of your model whether working in person or telehealth.
• Demonstrate an understanding of the importance of obtaining a clinical supervisor or consultant, IT expert, and social media expert if your business is using social media as a marketing tool.

Attendance and Location Details

Date and Time

**This is a 1.5-CE online seminar delivered virtually in real-time via an industry-standard webinar platform**

Friday, April 11, 2025

10:00am – 1:00pm CST 

11:00am – 2:00pm EST 

8:00am – 11:00am PST

*Zoom link will be made available to you 24-48 hours prior to event date.

Agenda:

0:00 – 1:00 – Overview of Generation X, their perspective on technology, and the ethics of providing in person versus telehealth clinical services.

1:00- 2:00 – Assessing clients for appropriateness to receive telehealth or in person clinical services and the options of and need for continued consultation and training to determine best practice for in person versus telehealth clinical services.

2:00 – 3:00 – Ethical considerations when marketing a clinical practice with social media, creating an ethical decision-making model, and the importance of maintaining a relationship with a clinical supervisor that is knowledgeable about in person and telehealth clinical services.

Objectives:

This training will provide participants clinical knowledge and tools to:

a). Identify at least three aspects of the Gen X perspective on technology that may be a barrier to ethically embracing telehealth clinical service delivery.

b). Identify at least three aspects of in person versus telehealth service delivery that must be considered by a Gen X or similarly oriented therapist in order to ethically deliver both types of service.

c). Define at least three aspects of mandatory disclosure, specific to the differences in generational perspectives and the need to discuss those in the first client session.

d). Identify at least two important strategies or approaches to provide ethical services via both in person and telehealth modalities across generations.

Target Audience:

Clinical Mental Health Professionals such as Counselors, Psychologists, Marriage and Family Therapists, and Licensed Clinical Social Workers.

Instructional Level: Intermediate

Instructor(s): Jodi Ann Geis-Crowder, MS, LPC, ACS

Material Author(s): Jodi Ann Geis-Crowder, MS, LPC, ACS  

Jodi Geis-Crowder is a dedicated professional with 27 years of experience in ensuring access to quality behavioral health care and substance use disorder services in rural areas of Northeast Colorado and Wyoming. She holds an Associate Degree in Education, a Bachelor’s Degree in Social Sciences, and a Master’s Degree in Counselor Education with an emphasis in Leadership from institutions in Wyoming. Jodi also holds professional counseling licenses in Colorado and Wyoming and is an Approved Clinical Supervisor through the Center for Credentialing and Education, recognized by the National Board of Certified Counselors. Jodi pioneered animal- assisted therapy and therapeutic horticulture programs at Centennial Mental Health Center and Peak Wellness Center, reflecting her commitment to culturally meaningful care in rural settings. She has held various leadership roles, including clinical supervisor and regional clinical director, and has expertise in Solution Focused Brief Therapy (SFBT), telehealth supervision, and telehealth service delivery. Jodi currently serves as a clinical supervisor and professional trainer for Volunteers of America Northern Rockies. Jodi also offers webinars, professional training consultation, and professional speaking through JGC Enterprises, LLC, focusing on Ethics, Solution Focused Brief Therapy, Clinical Supervision, Telehealth, Trauma Informed Care, and the Human/Animal Bond. Passionate about art, Jodi is a professional watercolor artist and photographer, selling her work in Wyoming boutiques as a member of the Sagebrush Artisans. “I am grateful and humbled by the opportunities I have to mentor and nurture professionals on their journey. I am passionate about behavioral health care and ensuring service delivery for some of the most vulnerable in our society. My goal is to focus on solutions, hope, gratitude, identifying and instilling resilience, and finding glimmers in daily lives to facilitate positive change, individually and organizationally.”

For additional information about this course, the instructors, or the material authors, please contact Content Assistance at content@onlinececredits.com.

Course Materials & Delivery Method:

• Course materials (including the link to view the scheduled live webinar) are made available to all registered attendees 24-48 hours before the event start time. 
• This training is interactive and provides opportunities to ask direct questions to the trainer as well as request immediate help from staff if needed. The attendee will view the presentation in real-time from their connected device via an industry-standard internet webinar platform.

CE Approvals:

Online CE Credits has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6795. Programs that do not quality for NBCC credit are clearly identified. Online CE Credits is solely responsible for all aspects of the programs.

Mind Works Professional Education, Inc. DBA Online CE Credits, #1974, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: July 23, 2024 – July 23, 2025. Social workers completing this course receive [see advertisement] live interactive webinar continuing education credits.

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