Date course created: July 2020
This is a fast paced, highly practical training designed to teach innovative approaches and ideas to achieve successful outcomes with clients who:
- Are challenging
- Court-referred
- Unmotivated
- Give you “Yes, but…” or “I don’t know” responses
- Are involuntary
- Who blame others
- Who resist taking responsibility for creating change
- Change their focus
Such clients provide a unique challenge to professionals attempting to provide quality services to both the client and referral source. You will learn what to do in order to prevent, avoid, and resolve what has traditionally been deemed ‘resistance’. Numerous techniques that are applicable across a wide array of clients and problems will be presented, discussed, and illustrated through video demonstrations.
Emphasis will be on ‘how to’ aspects of maximizing the potential for client movement towards goals and positive life changes. Techniques presented can be integrated with all theoretical approaches Specifically, difficulties in managing challenging clients will be approached as a phenomenon of the dialogue and interaction between the practitioner and the client. Techniques will be offered to create impactful client-practitioner dialogue through the meticulous use of language and other skills in the moment-to-moment interactions. Those trained in traditional Motivational Interviewing will find the techniques offered will take their skills to the next level and circumvent inherent weaknesses in the approach.
Upon completion of this training, participants will have a broad array of techniques to add to their repertoire to improve client outcomes and to aid in reducing the stress and burnout that accompanies their most frustrating client-worker interactions. Included in this training will be new, cutting-edge research on the use of priming in the therapeutic dialogue. Priming statements join with clients’ current psychological state and readies them for new perspectives and behaviors. The research on the impact of priming is exceptionally compelling yet, this powerful linguistic tool is rarely discussed with regards to its clinical implications.
Ultimately, attendees will learn what priming is, the theory behind what occurs in the brain when priming occurs, and how to incorporate priming into the dialogue with the client for improved outcomes.
**This is a 4-CE noninteractive, self-paced online video course delivered in home study format via an industry-standard online learning platform**
Objectives:
a). After completing this training, participants will be able to conceptualize what has historically been deemed ‘resistance’ in a manner that empowers workers to avoid, circumvent, and utilise it for client benefit.
b). After completing this training, participants will be able to describe and understand the most common errors workers make that hinder client movement.
c). After completing this training, participants will be able to understand and explain the inherent power of the therapeutic impact of language and employ numerous specific linguistic techniques that dissolve barriers with mandated clients.
d). After completing this training, participants will be able to understand methods for dealing with common difficulties such as “Yes, but…” and “I don’t know” responses.
e). After completing this training, participants will be able to explain the pitfalls of over-questioning and how to employ more effective alternative approaches.
f). After completing this training, participants will be able to define what priming is and describe how and why it has such a significant impact on mental processing and incorporate priming principles into the therapeutic dialogue.
Target Audience:
The target audience for this event includes psychologists, licensed clinical social workers, licensed counselors, MFT’s, and other clinical mental health professionals.
Instructional Level: Intermediate
Instructor(s): Clifton Mitchell, Ph.D.
Material Author(s): Clifton Mitchell, Ph.D.
For additional information about this course, the instructors, or the material authors, please contact Content Assistance at content@onlinececredits.com.
Course Materials & Delivery Method:
- Course materials – The course is composed of a recorded presentation and written materials (e.g. a slide deck and/or other worksheets, manuals, or handouts as provided by the instructor). The slide deck and any additional worksheets or handouts (as provided by the instructor) are made available inside the Lesson module after a course is purchased.
- Delivery Method – this course is a recorded asynchronous, self-paced webinar training, and there is no access time limit or due date to complete it once enrolled. The enrolled learner will stream the recorded presentation and view the materials from their internet connected device via an industry-standard online learning platform.
CE Approvals:
Online CE Credits has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6795. Programs that do not quality for NBCC credit are clearly identified. Online CE Credits is solely responsible for all aspects of the programs.
Mind Works Professional Education, Inc. DBA Online CE Credits, #1974, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: July 23, 2024 – July 23, 2025. Social workers completing this course receive [see advertisement] asynchronous distance learning continuing education credits.
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- Course Completion Requirements – 1.) View the entire Lesson module (accessible from the main course page), to include the embedded and/or linked presentation video(s), slide deck, additional materials, and/or links to any shared video clip(s) that may have been edited from the presentation video(s) to comply with copyright laws. 2.) Click into the Quiz module accessible from either the main course page or the Lesson page and complete the Quiz with an 80% or better pass rate. 3.) Complete the course evaluation – you’ll be sent to the evaluation automatically once you successfully pass the Quiz.
- Posttest Requirements – you must answer 80% or more of the Quiz questions correctly to pass. If you fail to pass the first time, you may attempt the quiz again until you are able to pass with a score of 80% or better. Quizzes are graded instantly and automatically by the learning management system once your attempt is submitted.
- Certificate of Completion – certificates of completion are automatically generated – downloadable from your Dashboard and emailed to you – once you view the Lesson materials and complete the Quiz and the course evaluation.
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